Click on the Forgot your password? link at the bottom of the login screen. An email will be sent to your email address allowing you to reset your password.
The best way to find out about new products, brand news, and other cool stuff is to follow us @kunstcosmetics and sign up for our newsletter ↓
Promise we won’t blow up your inbox.
Using the code PRIMEIRAVEZ during checkout you receive 15% discount at your first purchase. Make sure to follow us on instagram @kunstcosmetics and subscribe to our newsletter to know more about our promotions.
Yes, all of our products are paraben-free. We use the best possible ingredients in our products, including natural oils, fruits, bamboo extract, and cupuaçu butters. We use thoughtful formulations.
FREQUENTLY ASKED QUESTIONS
Yes, all of our products are 100% certified vegan and animal test-free. KUNST COSMETICS is against animal testing of products and ingredients. We take part in the Global Beauty Without Bunnies program of PETA.
No, we are an indie brand. We are not affiliated with any other company.
Don’t worry, just send us an email to shine@kunstcosmetics.com and we’ll be happy to help.
We accept orders anytime, 24 hours a day, 7 days a week. Orders placed on www.kunstcosmetics.com will be processed within 1 to 10 business days. If you have any questions regarding an order you have already placed, please send an email to shine@kunstcosmetics.com or contact us here.
WHERE DO YOU DEVELOP AND PRODUCE YOUR COSMETICS?
Our products are researched and developed in Europe. We produce our products locally in Brazil.
Shipping costs depend on the Brazilian state you are located and the amount you order. Currently, we offer free shipping for orders above R$ 199. You can see your expected shipping costs at your cart page.
We want you to love our products as much as we do. If you are not happy with your purchase for any reason, let us know and we will be happy to assist you with an exchange or return. Email us at shine@kunstcosmetics.com within 10 days of the date of delivery. For reasons of health and safety we will only be able to offer a refund or exchange on unused items. Once the return is processed, we will credit you. We do not refund the delivery fee of your order.
Unfortunately, no. Once an order has been placed, and you have received your confirmation email, we are unable to make changes to items on the order or order details. Once an order has begun processing for shipment, any changes must be initiated and facilitated via return or exchange.
Hit us up at pr@kunstcosmetics.com. We would be happy to answer questions about the brand and consider sample requests.
DEFINIÇÕES
We plan to offer workshops in São Paulo, Rio, Belém, Florianópolis, Salvador and perhaps other cities. For more information, subscribe to our newsletter ↓
CAN I MAKE CHANGES TO MY ORDER ONCE IT HAS BEEN PLACED?
ARE ALL OF YOUR PRODUCTS PARABEN-FREE?
ARE YOU OWNED BY A COMPANY THAT TESTS ON ANIMALS?
ARE ALL YOUR PRODUCTS ANIMAL TEST-FREE AND VEGAN?
HOW MUCH IS SHIPPING?
WHAT IS YOUR RETURN POLICY?
I ENTERED THE WRONG EMAIL ADDRESS FOR MY ORDER. WHAT SHOULD I DO?
WHERE IS MY ORDER?
I’M A CONTENT PRODUCER AND WANT TO REVIEW YOUR PRODUCTS — HOW CAN I REQUEST SAMPLES?
I WORK FOR A MAGAZINE — WHO CAN I TALK TO ABOUT PRODUCTS AND BRAND NEWS?
DO YOU OFFER A DISCOUNT CODE?
HOW DO I FIND OUT ABOUT NEW PRODUCTS?
WHAT SHOULD I DO IF I HAVE FORGOTTEN MY ACCOUNT PASSWORD?
DOES KUNST COSMETICS OFFER MAKEUP WORKSHOP?
IS IT POSSIBLE TO ADD THE KUNST COSMETICS WEBSITE TO THE HOME SCREEN OF MY SMARTPHONE OR TABLET?
Yes, you can add our website to your device's home screen, so it's always at your fingertips. Depending on the device you are using, follow the instructions below.
iPHONE, iPAD and iPOD
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Open the website www.kunstcosmetics.com using Safari on your device. Tap the Share icon (next to the browser bar at the top at iPads and at the bottom at iPhones and iPods).
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Tap Add to Home screen.
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Tap Add.
ANDROID
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Open the website www.kunstcosmetics.com using Chrome or Opera on your device. Tap the Menu button in the upper right corner (three vertical dots).
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Tap Add to Home screen.
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Tap Add.
I ENTERED THE WRONG DELIVERY ADDRESS FOR MY ORDER. WHAT SHOULD I DO?
We understand that this can happen. If you would like to change the delivery address, please send an email to shine@kunstcosmetics.com as soon as possible, before we ship your order.
I WOULD LIKE TO SELL THE PRODUCTS OF KUNST COSMETICS. WHO SHOULD I CONTACT?
Please send an email to vendas@kunstcosmetics.com or contact us here.
I AM AN INDEPENDENT SALES REPRESENTATIVE. HOW CAN I CONTACT YOU TO SELL THE PRODUCTS OF KUNST COSMETICS?
Please send an email to vendas@kunstcosmetics.com or contact us here.
